photo

Moshe Gabbay

shared this question
3 years ago

Reviewed by

photo

Rail Europe

Travel Expert

Statistics

2
Comments
1
Views
44
votes

wrong name

hi

my name is moshe

i booked 4 tickets for 20/7/2015 8:43, paris to london

i have 2 girls - TAMAR - 12 years old, HADAS - 3 years old

i paid for the 3 years old because i want her to have a sit

the issue is that i got the tickets by mail and the names was mixed : aHADAS got adult ticket and TAMAR got the child ticket

is that important for the trip?

if so, how can i change the names?

my details:

booking no. 30239593 booking ref. PNR TDVFGL

2. my friend LIOR GABAI is travelling with me

we booked together,

how can we make sure that we sit together?

his details:

booking no. 30239628 booking ref. PNR TGTIAR

thank you.

MOSHE

Official Answer
photo Travel Expert
Rail Europe Posted 3 years ago

Hello Moshe,

Thanks for your question.

Please note that as your question is about a particular booking may I request you to contact our fulfillment team.

You can mail us on the ‘Contact Us’ page. You would have to select ‘Already booked’ tab and send in your message.

Hope this helps!!!

Isha, Rail Europe Travel Expert.

Add Comment

Comments (2)

photo
15

hi

my

name is norah

i

booked 3 tickets for 14/3/2018 10:41, paris to anncey

Me and my husband and daughter

But I found that my daughter's ticket on behalf of my husband

is

that important for the trip?

if

so, how can i change the names?

my

details:

booking

no. 42323213

thank

you.

Norah

photo Travel Expert
12

Hello Norah,

Thanks for the question.

As your booking is processed on our GCC website which is managed by our Dubai Fulfillment Team, kindly drop an email on the below email id and our team will assist you further.

artgsa@alrostamanigroup.ae

Hope this helps!!!

Kind Regards,

Leora, Rail Europe Travel Expert.

Leave comment

photo

Attach files...

The file must be a jpg, gif, png, bmp, ico, pdf, doc, rtf, txt, zip or rar no more than 8M



By posting a question, you agree to our terms and conditions. You agree not to post any User Generated Content which is: false, misleading, confidential, abusive, defamatory, obscene, invasive to another person's privacy and racially objectionable. Any infringement will result in the removal of your post.