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Yoshiko Isshiki

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1 year ago

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Rail Europe

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Wrog name in E ticket, Need change?

I booked Eurostar train tickets from London to Paris on 12 July 2018.

I made a mistake typing my traveller`s name, typed short name, it is international train I think I should type same as passport name. How can I change the name in e-ticket? I also accidentally clicked wrong birthday.

I`ve already changed the details in my account but the e-ticket is still showing wrong name(short name).

Official Answer
photo Travel Expert
Rail Europe Posted 1 year ago

Hello Yoshiko,

Thanks for the question.

May we know your 08 dgit booking number so we can check and assist you further. Note that once the booking is successfully booked, no changes can be made to the booking in regards to name.

Kind Regards,

Amar, Rail Europe Travel Expert.

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23

It is 43426155,

Kind Regards,

Yoshiko

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23

Hello Yoshiko,

Thanks for the reply.

We can see that you have booked on New Zealand website. Kindly drop an email to the below email id and our team will assist you further.

contact-us@raileurope.co.nz

Kind Regards,

Amar, Rail Europe Travel Expert.

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23

Thank you, I`ve already send emails twice before but I have not received a reply yet.

So I came here....will do again.

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