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Wai Meng Chay

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4 years ago

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Rail Europe

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Unable to book the Norway Sweden Pass

Hi,

I am trying to book the Norway Sweden pass online for 2 adults and 1 child but the system keeps saying that there is no matching passes found. If I select just adults, then I am able to get through to the next page to fill in the travelers' details.

I think there is something wrong with the system. Can you assist with this so that I can book my passes?

Official Answer
photo Travel Expert
Rail Europe Posted 4 years ago

Hello Wai Meng Chay,

Thanks for your question.

Children under 4 travel for free. they don’t need a rail pass. However if you want them to have a guaranteed seat on board high speed trains or a bed on board night trains, you must make a reservation before travelling.

Children from 4 to 11 travel for free. As a rail pass will still be issued for them, please make sure you include them in your booking. For guaranteed seats on board high speed and night trains, please remember to book a seat for you and your children. For the Norway-Sweden Pass.

Hope this helps!!!

Regards,

Anthony, Rail Europe Travel Expert.

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35

Thanks Anthony.

My son is 7 years old. So do I just select 2 adults when booking online? How do I subsequently include my son in the booking so that he gets his free rail pass issued to him?

Regards,

Wai Meng

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35

Wai Meng Chay wrote:

Thanks Anthony.

My son is 7 years old. So do I just select 2 adults when booking online? How do I subsequently include my son in the booking so that he gets his free rail pass issued to him?

Regards,

Wai Meng

Hello Wai Meng Chay,

Thanks for your question.

There is a technical glitch temporary so when you add a child to the tab the error page shows up.

We shall revert to you once we have rectified the same on our website.

Hope this helps!!!

Regards,

Anthony, Rail Europe Travel Expert.

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