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Mabel Lee

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2 years ago

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Rail Europe

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Seat Reservations for Eur Spain Rail Pass

Hi there,

I tried to book my seats for my trip in Oct for Madrid to Seville on 23 Oct 2016, Seville to Valencia on 25 Oct 2016 and Valencia to Barcelona on 27 Oct 2016.

However, in the check-out page, there's a message stating that the train operator cannot confirm the seats.

How do I reserve the above seats? Please help.

Thanks & regards,

Mabel

Official Answer
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Rail Europe Posted 2 years ago

Hello Mabel,

Thanks for the question.

Request you to book on a higher alternate fare for Pass seat reservations. Kindly follow the below procedure.

In order to book seat reservations, please visit our website.

The pass seats can be reserved by clicking on “Seat Reservations” & feed in the Departure city and the Arrival city along with the travel date and preferred time & the number of passengers (Senior, adults, youth and children), and then click on “search tickets”. Once you do so, you would find the schedules along with the fares.

Please click on the “Fare Details” tab to view details regarding the type of fare, type of seat, whether a reservation is included or not and the After Sales Policy.

Hope this helps!!!

Best Regards,

Leora, Rail Europe Travel Expert.

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Comments (2)

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25

Hi Leora,

I followed your instructions above and under Fare Details, it states Reservation is included. I bought the 1st class Eur Spain Pass.

When I select the ticket which I want to reserve, at the shopping cart, it states the fare that you selected cannot be confirmed with the train operator at this moment.

Why is that so? FYI, I selected seat reservations from Madrid to Seville on 23 Oct 2016 at 12:00pm.

Regards,

Mabel

photo Travel Expert
29

Hello Mabel,

Thanks for your reply.

You are receiving that error message as the fare you are trying to book is sold out. Request you to book on an alternate fare or you can drop an email and our team will make offline seat reservations for you. Or you can purchase seat reservations locally from the train station subject to availability.

Hope this helps!!!

Best Regards,

Leora, Rail Europe Travel Expert.

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