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Diana Kohar

shared this question
6 months ago

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Rail Europe

Travel Expert

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13
Comments
1
Views
58
votes

Print@Home not working

Booking number: 42479197

I have not received the link to print tickets

Please resend tickets for printing

Official Answer
photo Travel Expert
Rail Europe Posted 6 months ago

Hello Diana,

Thanks for the question.

Attached are your tickets. You will need to print the ticket on an A4 size paper and carry for your travel.

Hope this helps!!!

Kind Regards,

Leora, Rail Europe Travel Expert.

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Comments (13)

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28

I have also sent an email to Customer Service separately on the same issue but have not received a response

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22

Hi there, I am posting on behalf of my partner'a parents. They are also having the same problem. Unable to print tickets as well.

Booking number: 42501556

photo Travel Expert
22

Hello Aelyn,

Thanks for the question.

Attached are your tickets. You will need to print the ticket on an A4 size paper and carry for your travel.

Hope this helps!!!

Kind Regards,

Leora, Rail Europe Travel Expert.

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22

I have the same problem: Can't print tickets. Booking number: 42530292

photo Travel Expert
20

Hello Anton,

Thanks for the question.

Your tickets are attached in the Booking Confirmation email. Kindly confirm if you received it.

Hope this helps!!!

Kind Regards,

Leora, Rail Europe Travel Expert.

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21

Hi

I am not able to print the tickets from the confirmation mail sent. Please send me the PDF file. My booking number is 42585091. Thank you.

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21

Received. Thank you! =)

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17

Hello Bo Hi Kim,

Thanks for the question.

With reference to booking 42585091, we can see that you purchased Swiss Travel Pass Print @ Home today itself on the website. You will receive the Pass in your email id within 72 hours.

You will then have to print the Pass on an A4 size paper and carry for your travel.

Hope this helps!!!

Kind Regards,

Leora, Rail Europe Travel Expert.

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20

Received - thank you

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22

My Print@home link is not functioning. Could you please send me a PDF file or post it here? The booking number is 42516926

photo Travel Expert
19

Hello Nancy,

Thanks for the question.

Your tickets are attached and sent in the Booking Confirmation email. You will need to print the ticket on an A4 size paper and carry for your travel.

Kindly confirm if you received it.

Kind Regards,

Leora, Rail Europe Travel Expert.

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17

Hello,

I also have the same problem. I can't print the tickets from the confirmation email.

My Booking Number is: 42595549.

It contains 2 tickets. Would it be possible to send them by email? If not, you can attach them here.

EDIT: got them in the mail from the support team. Thanks!

Thank you

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16

Hello Nijad,

Thanks for the question.

We can see that the tickets are already emailed to you. You will need to print the ticket on an A4 size paper and carry for your travel.

Hope this helps!!!

Kind Regards,

Leora, Rail Europe Travel Expert.

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