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Leah Gartner

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5 months ago

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Rail Europe

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No trains seem to be available with my global pass?

I've tried searching a few different options i.e. amsterdam - berlin etc selecting - have a eurail global pass - and the search results keep saying that no trains are available with my pass and that i have to pay full price. what have i paid $1,000 for???

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Rail Europe Posted 5 months ago

Hello Leah,

Thanks for the question.

You do not have to purchase full fare ticket with a Pass but seat reservation fares. As you are receiving that error message, please send an email to “contact-us@raileurope.co.nz” with your Itinerary and the pass that you have. Our team will check on this and will assist you accordingly.

Keep in mind that seat reservations would be mandatory for all High-Speed, Night, Scenic and Border Crossing trains. But, you will receive pass holder/discounted fares for these journeys with the pass. With a Pass you can travel on regional/intercity trains within a country.

Kindly note that pass seats can be reserved by clicking on "I have a rail Pass" on the home page of our website under "Book Train tickets" & then select the name of the pass and feed in the Departure city and the Arrival city along with the travel date and preferred time & the number of passengers (Senior, adults, youth and children), and then click on "Search". Once you do so, you would find the schedules along with the fares.

Hope this helps!!!

Kind Regards,

Leora, Rail Europe Travel Expert.

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