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Mamdooh Kotb

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2 years ago

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Rail Europe

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My paper ticket sent to UAE and I live in Saudi Arabia and leaving tomorrow to Europr

My paper ticket to be collected in two days from Dubai United Arab Emirates

I live in Jeddah Saudi Arabia. I will be leaving to Europe Tomorrow.

Can the ticket be sent to my hotel in Rome. My train trip would be on the 4th of July.

My booking number is 40370290

Mamdooh Kotb

mmkotb@hotmail.com

Official Answer
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Rail Europe Posted 2 years ago

Hello Mamdooh,

Thanks for the question.

This Booking is processed on Rail Europe Middle East website managed by Al Rostamani hence request you to contact the customer service of the website you have booked. You can drop an email to them at artgsa@alrostamanigroup.ae. Due to Eid, the office is closed currently. You can drop an email to them and they will assist you accordingly. Their contact number is 800 278 (ART).

Kindly note, if the printing option for your sector is Paper Ticket, you will need to carry the tickets that are shipped to you for your travel. You will not be able to travel with the confirmation email on the phone.

Hope this helps!!!

Best Regards,

Leora, Rail Europe Travel Expert.

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