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HYO RIM KONG

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2 months ago

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Rail Europe

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I want to know why I cannot reserve a ticket. (2)

http://forum.raileurope-world.com/responses/i-want-to-know-why-i-cannot-reserve-a-ticket

First, thank you for your reply.

I leave this question since you asked me a specific train schedule for my previous question.

I want to get a 'thello' night train,

september 18th 19:14 PARIS GARE DE LYON - 09:35 (+1) VENEZIA S. LUCIA

I tried 75euro option(1st seat / non-refundable ticket), but it does not work.

If you have a solution for this, please let me know.

Thank you for reading.

Official Answer
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Rail Europe Posted 2 months ago

Hello Hyo Rim Kong,

Thanks for your reply.

The printing option for your sector is Print @ Home and payment needs to be done within 30 minutes or the product will be no longer available for booking hence request you to process payment within 30 minutes.

If you are no registered, request you to kindly register by clicking on "My Account" which is on the homepage of our website and Register by filling in the details.

Request you to use Google Chrome as your web browser and try making a booking on the website as Google Chrome is more compatible while making a booking.

Hope this helps!!!

Best Regards,

Leora, Rail Europe Travel Expert.

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