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Kim Huat Tan

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2 years ago

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Rail Europe

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i am already in europe, how to get my tickets? Kim Huat Tan

HI, I am currently in Europe now. How can I get My train ticket, since the paper ticket is only sending to my country in Malaysia?

Please Assit ME,

Thank you

Official Answer
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Rail Europe Posted 2 years ago

Hello Kim Huat Tan,

Thanks for the question.

May I know if you have made the booking already, if yes then kindly provide the booking number so we can assist you further.

If you have not made the booking, then it is advised to book your travel at the train station which will be subject to availability. As in general it takes around 8 business days to deliver in Europe.

Best Regards,

Amar, Rail Europe Travel Expert.

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Comments (2)

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24

Please help me I have already made the booking and the ticket will be send to another country United Arab Emirates in two days and I live in Saudi Arabia. My booking number is 40370290 my name is Mamdooh Kotb. Ian traveling tomorrow Can the ticket send to my hotel in Rome. My train schedule would be on 4 the of July

photo Travel Expert
20

Hello Mamdooh,

Thanks for the question.

This Booking is processed on Rail Europe Middle East website managed by Al Rostamani hence request you to contact the customer service of the website you have booked. You can drop an email to them at artgsa@alrostamanigroup.ae. Due to Eid, the office is closed currently. You can drop an email to them and they will assist you accordingly. Their contact number is 800 278 (ART).

Kindly note, if the printing option for your sector is Paper Ticket, you will need to carry the tickets that are shipped to you for your travel. You will not be able to travel with the confirmation email on the phone.

Hope this helps!!!

Best Regards,

Leora, Rail Europe Travel Expert.

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