Ami Shneor

shared this question
1 year ago

Reviewed by


Rail Europe

Travel Expert



How to change the name?

I ordered 5 tickets and I made a mistake in the name of one of the tickets

How to change the name?


Official Answer
photo Travel Expert
Rail Europe Posted 1 year ago

Hi Ami,

Thanks for the question.

Kindly provide your 8 digit booking number along with the correct name of the passenger in order for us to assist you further.

Awaiting your reply.

Kind Regards,

Leora, Rail Europe Travel Expert.

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Comments (2)


Dear Liora,

8-digit order number are - 44178317

The correct passenger name - LIHI SHNEOR

Instead of a double registration of my wife (LIAT SHNEOR)

Thanks a lot,


photo Travel Expert

Hello Ami,

Thanks for your reply.

We checked your booking and as you purchased Spanish sector tickets, the passengers name is not printed on the ticket. There will be a Barcode which will have the passengers details.

As the passengers name is mentioned incorrectly, it will not be a problem for these tickets. The tickets are good to travel with. Kindly print the tickets on an A4 size Paper and carry for your travel.

Please note, once a booking is booked successfully, no changes can be made.

Hope this helps!!!

Kind Regards,

Leora, Rail Europe Travel Expert.

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