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Kathleen Hoi Lam Mok

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2 years ago

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Rail Europe

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Eurail Select Pass Seat Reservation Error (Seville - Lisbon 1st Class Overnight)

I'm trying to book the overnight train (1st class seats / sleeper for 2 adults) travelling from Seville to Lisbon for 30 Apr. However, I'm getting an error message ("The fare you selected cannot be confirmed with the train operator at this moment. Please select another fare or proceed to check out to save your booking. We will contact you shortly to complete the booking.") and I don't see the checkout button. Can someone please help? Thanks

Official Answer
photo Travel Expert
Rail Europe Posted 2 years ago

Hello Kathleen,

Thanks for the question.

May I know the countries you selected in your Pass so that I can check and assist you better.

Awaiting your reply!!!

Best Regards,

Leora, Rail Europe Travel Expert.

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Comments (4)

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33

Hi Leora, I picked Spain and Portugal. Thanks!

photo Travel Expert
35

Hello Kathleen,

Thanks for your reply.

The fare you are trying to book is sold out hence you are receiving that error message. Request you to book on a higher fare or alternate train.

Hope this helps!!!

Best Regards,

Leora, Rail Europe Travel Expert.

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32

I see... :( are there any chances where there is a waiting list? Or is it often where people will cancel (so I should go back and take a look everyday to see whether I could get a seat?)

photo Travel Expert
38

Hello Kathleen,

Thanks for your reply.

Request you to try booking seat reservations on a higher fare. If you are still receiving that message, the fares are sold out as your travel date is too close hence kindly purchase seat reservations locally at the train station subject to availability.

Seat reservations get sold out once the booking opens on the website itself hence we cannot comment on availability as your travel date is too close.

Hope this helps!!!

Best Regards,

Leora, Rail Europe Travel Expert.

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