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Amonrat Saisawat

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2 weeks ago

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Rail Europe

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Booking the wrong date

Hello

My booking ref no.44137617

I have done for wrong date booking

From 4th to be 3rd August by accidentally of slice date tap

And found that mistake when I checked the e ticket

Also I got only 2 in the e ticket of 3 seats for go and only 1 for back, then I want to Chang this booking but could not find it out, now I have done the refund all tickets to do new booking

But I can get refund only the round back

I want to know

that the round go I can still use ? Because no refounable

How to change from 3rd to be 4th

And if I do new booking will I get compleTely all ticket?

Amonrat

Official Answer
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Rail Europe Posted 2 weeks ago

Hello Amonrat,

Thanks for the question.

Please send an email on the below email id with your booking number and our team will assist you further as the refund/exchange policy depends on the After Sales Policy.

contact-us@raileurope.com.sg

Kind Regards,

Leora, Rail Europe Travel Expert.

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