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Michelle Wojtaszek

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3 years ago

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Rail Europe

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are there help and/or services for disabled travelers

Hello,

I am a disabled traveler from the US and need to get from Romania to Copenhagen due to an emergency situation within the next week or so. I am having difficulty figuring out the rail travel by myself and also figuring out how to best manage my luggage such that I can reach my destination safely with all my medically necessary items. Thank you for any help and advice in advance. M

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Rail Europe Posted 3 years ago

Hello Michelle,

Thanks for the question.

For your journey from Romania to Copenhagen, usually there are assistance available at all the main stations. However the availability of an assistant will you need to check at the railway station so that you do not face any difficulty while traveling and getting on board the train.

For your luggage, as per the rule, you are entitled to carry 2 suitcases weighing 32 kgs per item and you can keep it below the seat or above on the rack. For larger suitcases, you can store at the end of the compartment in the luggage area.

You can travel as follows:

- Bucharest to Frankfurt via Vienna – Euronight and ICE trains.

- Frankfurt to Copenhagen via Hamburg ICE train.

It would take 8 working days for you to receive the tickets once you purchase it, hence I would request you to book it locally.

Hope this helps!!!

Best Regards,

Leora, Rail Europe Travel Expert.

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